A recent independent survey has highlighted a growing dissatisfaction among residents with the performance of the Mid Devon District Council, particularly concerning the quality of its services and the value for money it provides. The survey, commissioned by the council itself, presents a concerning shift in public opinion, with only 41% of respondents in 2023 expressing satisfaction with the council's operations, a noticeable decline from 49% in 2022.

The survey's findings indicate a rising tide of discontent, with 31% of participants stating they were fairly or very dissatisfied with the council's performance, an increase from 25% the previous year. This discontent is further underscored by the diminishing perception of value for money provided by the council, dropping from 46% satisfaction in 2022 to 36% in 2023.

This year's survey saw 810 people participating, a decrease from the 1,015 respondents in 2022. This reduction in participation could reflect a variety of factors, including possible apathy or a belief among residents that their feedback may not lead to significant changes. However, it's crucial to note that this represents a fraction of the council's total population, estimated at 82,800.

The declining satisfaction rates pose significant concerns for the Mid Devon District Council, signalling a potential disconnect between the council's initiatives and the community's expectations. The results call for a critical evaluation of how services are delivered and how effectively the council communicates its efforts and achievements to the residents it serves.

In response to the survey's findings, it is anticipated that the council will undertake a thorough review of its service delivery strategies, focusing on areas requiring improvement and how to better align with the needs and expectations of its residents. The survey serves as a valuable tool for the council to gauge public sentiment and adjust its policies and services accordingly to enhance overall satisfaction and trust among the community it serves.

Residents and council members alike will be watching closely to see how the council responds to this feedback, with hopes for improved communication, service delivery, and transparency moving forward.